Shipping
At this time, the only option that we have for shipping for all of our items is standard shipping. Unfortunately, we are not able to provide any rush shipping on our physical merchandise. Depending on where you are located, it can take anywhere from 3-14 days for you to receive your item. Please keep this in mind when ordering items from our online store. Our shipping prices are determined by our supplier, and passed directly to you. The more items you order, the less each item costs to ship:)...
Packages will come directly from our supplier, but should be marked with the AmberDream logo. By working with someone who specializes in printing and fulfillment, we are able to offer more designs and more size/color variants. Thanks for your patience and understanding - we always strive to offer the best variety of items with the highest quality.
We are also able to offer WORLDWIDE SHIPPING! Your shipping cost will be calculated at checkout, and it might take just a bit longer to get to you (It needs to get through customs in your country) outside of the United States. All extra duties and fees imposed by your locale are your responsibility.
Returns
Please keep in mind that all of our merchandise is made-to-order, so please shop with the intent to keep your item - returns are a bit tougher for us than a store with non-printed items. However, of course we will always do our best to work with you for a store credit or a replacement on any item that doesn't fit or is defective. Should you need to make a return, or if you have any questions, we can be contacted via email at amberdreammusic@gmail.com. We will respond to your inquiry as soon as possible to make things right, so you can support AmberDream and shop with confidence.
PLEASE DO NOT RETURN ITEMS TO THE RETURN ADDRESS ON YOUR PACKAGE.
Contact us via email first, and we will inform you of the best address for returns.